Clients / Auto Repair / Cumberland Avenue Garage

Client case study

Cumberland Avenue Garage

Portland, Maine's #1 auto repair result — a neighborhood garage with a 4.8 rating.

FirstCall clientAuto RepairPortland, ME

4.8 ★

Google rating

+0.02 vs. the top-10 average of 4.78

Google reviews

Top-10 median in Portland: 95

90%

Five-star reviews

86 of 96 rated five stars

Google Maps result for “auto repair shop Portland”

In the top 10

All figures are live public Google Maps data captured September 12, 2026.

The business

Who Cumberland Avenue Garage is

Cumberland Avenue Garage is a neighborhood auto service shop on Cumberland Avenue in Portland, Maine, handling cars and trucks — repairs, inspections, tires and diagnostics.

What customers say

Fair pricing (8 mentions), kind staff (7), inspections (3) and thoughtful staff recur across reviews. 96 reviews, 4.8 rating, 90% five-star.

tire repair2fair pricing8kind staff7inspections3thoughtful staff2diagnostics2quality work3honest staff3

At a glance

Primary category: Auto repair shop
Location: 122 Cumberland Ave, Portland, ME 04101
Phone: (207) 775-0493
Website: cumberlandavegarage.com

Services

Cumberland Ave GarageDirections

The market

What Google Maps returns for “auto repair shop Portland”

The ten businesses a customer in Portland sees first. This is the list that decides who gets the call.

#BusinessRatingReviews

#1Cumberland Avenue Garage4.8 ★96

#2Ocean Street Auto Repair4.6 ★194

#3Rick Harmon's Automotive Service & Repair4.9 ★63

#4Auto Care Plus Tire & Service4.6 ★515

#5Meineke Car Care Center4.7 ★686

#6Hamilton Service Station Inc5 ★95

#7East Deering Auto5 ★43

#8Vin’s Repair5 ★35

#9Midas4.2 ★190

#10Woodford Street Garage5 ★53

Cumberland Avenue Garage is #1 of the ten results Google Maps returns for "auto repair shop Portland, ME". Live Google Maps results, September 12, 2026.

The footprint

What's in place, and what's being built

The six things every business Google and AI recommend have in common — checked against Cumberland Avenue Garage's live profile and website.

✓

Google Business Profile claimed and verified1 category set · primary: Auto repair shop

→

2 photos on the profileProfiles with 40+ photos consistently outperform on Maps; we add job photos monthly.

→

1 of the last 25 reviews landed in the past 90 daysReview velocity is the current focus — the request-after-every-job system is the fix.

→

Owner replied to 1 of the last 25 reviewsFirstCall drafts replies so every review gets an answer.

→

3 service pages on the websiteBuilding a page per service is part of the FirstCall program.

✓

Hours, phone and address publishedConsistent NAP across Google, the website and directories.

In their customers' words

Recent five-star reviews

★★★★★

“I had an emergency with a rental car and the good, kind people at this garage really saved my day. I explained that I had to drive from Portland to Montreal in order to catch a flight, and the owner stopped what he was doing to fix my tire problem. I was so grateful! The front desk person and…”

Google review · 2023-11 · Services: Tires

★★★★★

“We didn’t have any car services here, but our stroller had a flat tire and these guys were nice enough to pump it up for us. The person who helped us was so friendly and thorough. They checked the other tires and gave us a great restaurant recommendation for while are in town. They were SO nice…”

Google review · 2024-08

★★★★★

“We had arrived to Portland with a rattling in the engine area. The garage was able to diagnose the issue and repair it quickly. Not that every repair would be like that. But the honest dealing we had with this garage was absolutely priceless for our vacation. Millions of gratitudes to the…”

Google review · 2024-07

Public Google reviews, quoted as written. Reviewer names withheld.

The program

What FirstCall runs for Cumberland Avenue Garage

The same six-part system every FirstCall client is on, tuned to an auto repair shop in Portland. $219 a month, no setup fee.

Google Business Profile, managed every month

Categories, services, service-area cities, photos, weekly posts and Q&A kept current — so the profile keeps earning its place when someone in Portland searches for an auto repair shop.

Reviews on autopilot

A request goes out after every completed job, and every review gets a drafted reply. The count and the rating climb without anyone remembering to ask.

A page for every service

Cumberland Ave Garage, Directions — each with its own page, written the way customers ask and the way Google and AI assistants read.

AI-search visibility

Schema, entities, citations and content structured so ChatGPT, Perplexity and Google's AI answers can recognise Cumberland Avenue Garage as one of the auto repair shops to recommend in Portland, ME.

Listings and citations

Name, address, phone and hours identical everywhere Google checks — directories, maps, social profiles.

One report, one person

A one-page report on the 1st of every month: calls, profile views, reviews, Maps position and AI mentions versus last month, sent by the same account manager every time.

More Auto Repair clients

Other auto repair shops FirstCall works with

Mike Palmer AutomotiveSalt Lake City, UT

4.7 ★398 reviews

Duffy's GarageBirmingham, AL

4.9 ★392 reviews

All client case studies → · Auto Repair marketing →

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