Clients / Cleaning / The Cleaning Crew Charleston

Client case study

The Cleaning Crew Charleston

The #1 cleaning service result in Charleston, with a reply on every one of its recent reviews.

FirstCall clientCleaningCharleston, SC

4.9 ★

Google rating

+0.03 vs. the top-10 average of 4.87

263

Google reviews

Top-10 median in Charleston: 80

98%

Five-star reviews

258 of 263 rated five stars

Google Maps result for “cleaning service Charleston”

In the top 10

All figures are live public Google Maps data captured September 12, 2026.

The business

Who The Cleaning Crew Charleston is

The Cleaning Crew Charleston provides routine, deep, move-in/move-out and post-construction cleaning to Charleston, South Carolina homeowners and property managers. The company publishes its cleaning checklist and guarantees its work.

What customers say

Deep cleaning is the standout theme (41 mentions), with move-out cleans, fan, baseboard and cabinet cleaning behind it. The owner has replied to all 25 of the most recent reviews. 263 reviews, 4.9 rating, 98% five-star.

deep cleaning41move out clean5fan cleaning3baseboard cleaning3dust removal3cabinet cleaning2oven cleaning4apartment cleaning7

At a glance

Primary category: House cleaning service
Location: 128 Columbus St Apt 423, Charleston, SC 29403
Phone: (843) 608-8409
Website: thecleaningcrewcharleston.com
Credentials: Guarantee

Services

Routine CleaningMove-In/Out CleaningDeep CleaningPost-construction Cleaning

The market

What Google Maps returns for “cleaning service Charleston”

The ten businesses a customer in Charleston sees first. This is the list that decides who gets the call.

#BusinessRatingReviews

#1The Cleaning Crew Charleston4.9 ★263

#2Clean Residential Services Charleston4.5 ★35

#3MaidPro of Charleston4.8 ★150

#4The Cleaning Authority - Charleston4.8 ★430

#5Merry Maids4.9 ★613

#6Coastal Cleaning of Charleston5 ★90

#7Purple Dot Cleaning5 ★80

#8All-Star Cleaning Co.5 ★47

#9Clean + Repeat5 ★24

#10Pearl Clean LLC4.8 ★59

The Cleaning Crew Charleston is #1 of the ten results Google Maps returns for "cleaning service Charleston, SC". Live Google Maps results, September 12, 2026.

The footprint

What's in place, and what's being built

The six things every business Google and AI recommend have in common — checked against The Cleaning Crew Charleston's live profile and website.

✓

Google Business Profile claimed and verified1 category set · primary: House cleaning service

→

38 photos on the profileProfiles with 40+ photos consistently outperform on Maps; we add job photos monthly.

✓

16 of the last 25 reviews landed in the past 90 daysReview velocity is what moves Maps rank; the request-after-every-job system keeps it climbing.

✓

Owner replied to 25 of the last 25 reviewsReplies signal an active business to Google and to the next customer reading.

✓

5 service pages on the websiteOne page per service is how Google and AI assistants match the business to the exact job.

✓

Hours, phone and address publishedConsistent NAP across Google, the website and directories.

In their customers' words

Recent five-star reviews

★★★★★

“I have a two bedroom, two bathroom apartment with a dog and cat. Andressa did a phenomenal job and went above and beyond - wiped cabinets, moved around furniture to clean, etc. Arrived on time and done in two hours. Would highly recommend!”

Google review · 2026-08 · Services: Standard cleaning

★★★★★

“Wow! These folks don’t mess around. I’m not sure my home has ever been this clean. Right on time, friendly and thorough. Not a single complaint. I started with deep clean and now plan to keep a regular cadence. Well done done Paula!”

Google review · 2026-05 · Price assessment: Great price

★★★★★

“Andressa did an amazing job! We booked a move-in clean, and she cleaned the place top to bottom, including inside of the fridge! We are extremely happy with how clean and fresh the place looks before move in, highly recommend!”

Google review · 2026-09 · Price assessment: Reasonable price

Public Google reviews, quoted as written. Reviewer names withheld.

The program

What FirstCall runs for The Cleaning Crew Charleston

The same six-part system every FirstCall client is on, tuned to a cleaning service in Charleston. $219 a month, no setup fee.

Google Business Profile, managed every month

Categories, services, service-area cities, photos, weekly posts and Q&A kept current — so the profile keeps earning its place when someone in Charleston searches for a cleaning service.

Reviews on autopilot

A request goes out after every completed job, and every review gets a drafted reply. The count and the rating climb without anyone remembering to ask.

A page for every service

Checklist, Routine Cleaning, Move-In/Out Cleaning, Deep Cleaning — each with its own page, written the way customers ask and the way Google and AI assistants read.

AI-search visibility

Schema, entities, citations and content structured so ChatGPT, Perplexity and Google's AI answers can recognise The Cleaning Crew Charleston as one of the cleaning services to recommend in Charleston, SC.

Listings and citations

Name, address, phone and hours identical everywhere Google checks — directories, maps, social profiles.

One report, one person

A one-page report on the 1st of every month: calls, profile views, reviews, Maps position and AI mentions versus last month, sent by the same account manager every time.

More Cleaning clients

Other cleaning services FirstCall works with

Arbor Trail Cleaning CoAnn Arbor, MI

4.9 ★544 reviews

Majestic Domestics Cleaning ServiceBoulder, CO

5 ★172 reviews

All client case studies → · Cleaning marketing →

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